OEITO, including its affiliates and official website (“OEITO”, “www.oeito.com”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our apparel products, or interact with our official communication channels.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal information when you:

• Place an order for OEITO products (e.g., drop shoulder tees, graphic apparel, limited collections)
• Create an account
• Subscribe to our newsletter
• Contact us for support or inquiries

This information may include:

• Full name
• Phone number
• Email address
• Billing and shipping address
• Order history
• Size preferences (for apparel orders)

If you voluntarily provide additional details (such as preferences, feedback, or special delivery notes), we may store that information to improve your shopping experience.

We may also automatically collect non-personal information such as:

• Browser type
• Device information
• IP address
• Pages visited
• Time spent on our website

This helps us analyze user behavior and improve website performance.

2. Use of Cookies & Tracking Technologies

OEITO uses cookies and similar technologies to:

• Enhance your browsing experience
• Remember cart and account preferences
• Analyze website traffic
• Measure marketing effectiveness

We may use tools such as Meta Pixel, Google Analytics, and other analytics services to understand customer behavior and improve advertising performance.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

3. How We Use Your Information

Your information is used for purposes including:

• Processing and delivering your orders
• Communicating order confirmations and updates
• Managing returns or exchanges
• Personalizing your shopping experience
• Improving website functionality and product offerings
• Sending promotional emails, collection launches, and special offers (if subscribed)

You may unsubscribe from marketing emails at any time using the “unsubscribe” link provided in our emails.

4. Information Sharing

OEITO does not sell, rent, or trade your personal information.

We may share necessary information only with:

• Courier and delivery partners
• Payment gateway providers
• Website and analytics service providers

Such sharing is strictly limited to fulfilling your orders and operating our services.

5. Payment Security

All payments are processed securely through authorized payment gateways. OEITO does not store or have access to your complete card or banking details.

6. Data Protection

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no online system can guarantee absolute security, and users share information at their own discretion.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms). OEITO is not responsible for the privacy practices or content of those external sites.

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Provide customer support
• Comply with legal and tax obligations

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your data (subject to legal obligations)

For such requests, please contact us through our official communication channels.

10. Policy Updates

OEITO reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately upon posting on our website.

Your continued use of the website after updates indicates your acceptance of the revised policy.

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of Bangladesh.

12. Contact Us

If you have any questions, concerns, or privacy-related requests, please contact us via:

• The contact form on www.oeito.com
• Our official social media pages
• Official customer support channels